I am having some problem in my Acer travel mate 4152NCLI laptop. I have made a video of problem it can be seen on following link acer travelmate error https://youtu.be/7Z7bCqFLdKM If you see the video something is happening due to which the cursor is moving up down without even my pressing the up or down key. This is repeating when logged in I am unable to use the laptop because some random event gets clicked and the cursor is randomly moving up and down. This happened even when I entered BIOS. So what should I check? Here is error video 2 https://youtu.be/9_p7KWftTV8 I am trying to scroll down but it is not letting me scroll down. Here is error video 3 I am trying to put my cursor at a position but it is automatically going up https://youtu.be/sMXjsvdZKmY See I am trying to click at bottom most line in paragraph but cursor is going upwards without my any click. It has made use of laptop almost impossible.This laptop does not have a usb boot option so that I could have formatted it.

There is not much information in google about this laptop https://www.google.com/search?q=travelmate+4152ncli&rlz=1C1RLNS_enIN856IN856&oq=travelmate+4152ncli&aqs=chrome..69i57j33.6843j0j7&sourceid=chrome&ie=UTF-8

error 4 https://youtu.be/JXPjHS6Wp2I

  • Have you tried another mouse, or just the touchpad? – DrMoishe Pippik Oct 13 '19 at 20:03
  • I am just using this laptop no other mouse etc.Can touchpad be replaced? – political science Oct 13 '19 at 20:10
  • Clean the touchpad. It's likely wet. – DrMoishe Pippik Oct 13 '19 at 20:12
  • Actually this problem I am facing from many many days I have traveled with this laptop 1500 Kilometers and at the place before also this problem was there.Based on your suggestion USB mouse – political science Oct 13 '19 at 20:32

I was able to solve this problem by scanning keyboard on online keyboard check websites.However much could not be found except that insert key stopped working I could know only this much.Then I dwlownloaded keyboard tweak utility https://keytweak.en.softonic.com/

and disabled up arrow key and mapped insert key to use as up arrow key.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.