I have a Toshiba Satellite C850 19Q with Windows 10x64 Home, today I noticed that my laptop does no more have option to connect to wifi, however before everything was fine, now i can only use ethernet, i tried all solutions i found - reseting with command line, reseting from settings and updated drivers, nothing helped me, and I also need to say that I cannot enter bios, because the boot screen does not tell me how to. please help!

Edit I have installed new wifi card and it still doesnt work

  • 1
    Have you opened your laptop and made sure that the antenna is properly connected to the wifi card?
    – Mokubai
    Oct 20, 2019 at 11:23
  • i never opened my laptop, but the system should show wifi options even without antenna or not?
    – LilArtyXd
    Oct 20, 2019 at 11:24
  • however i dont even know which one is antenna and which one is wifi-card
    – LilArtyXd
    Oct 20, 2019 at 11:29
  • I missed that in your question, but it could be that the wifi card has died or worked loose.
    – Mokubai
    Oct 20, 2019 at 11:32
  • but... in device manager i can see it
    – LilArtyXd
    Oct 20, 2019 at 11:42

3 Answers 3


Laptops of this type have a hardware wifi on/off switch. It will be activated by holding down the function key (bottom left) and pressing one of the top line of keys on the keyboard. Look for one that may resemble an aerial or wifi related then whilst holding down function press that key. Your wifi should re-enable.

  • Well, mine doesnt have the wifi switch
    – LilArtyXd
    Oct 20, 2019 at 15:54
  • @LilArtyXd smallbusiness.chron.com/…
    – user931000
    Oct 20, 2019 at 18:29
  • @LilArtyXd askubuntu.com/a/106791
    – user931000
    Oct 20, 2019 at 18:32
  • 2
    Every Toshiba laptop has the wireless switch. Help us to help you and look for it. Oct 20, 2019 at 18:49
  • 2
    Another possibility is airplane mode. Oct 20, 2019 at 18:50

On my Toshiba you have to press "FN" (Blue color) simultaneously with "F8" (that has a wireless network signal also in blue color).

  • It shows me the video/audio play/pause, next and previous buttons hud
    – LilArtyXd
    Oct 20, 2019 at 16:14
  • On your keyboard it's only "F12". P.S. - The previous option was "Network troubleshooter" . Oct 20, 2019 at 16:16
  • seems like it does not have any effect
    – LilArtyXd
    Oct 20, 2019 at 16:20
  • Are you in AirPlane Mode? If not: Go to:<br> Control Painel. (Search for it on Windows)<br> Network & Internet.<br> Network troubleshooter.<br> If not solved press F12 key the repeat all. Oct 20, 2019 at 16:24
  • I cant see Network Troubleshooter
    – LilArtyXd
    Oct 20, 2019 at 16:26

If the issue is that you are not seeing the wifi list at all then this should help.

I have come across this issue since Windows 10 did some updates but I cannot tell which one (seems like one of the cumulative updates).

  • Run Services as administrator.
  • Double click on Wireless Connection Manager service.
  • Goto Logon tab, change the "Log on as" to Local System account. Click on Apply.
  • Goto General Tab, start the service and click OK.
  • Goto WLAN AutoConfig and start the service as well. Now you should be able to see the Wifi list and connect to them.

Hope this helps.

  • Little problem.. upload.hicoria.com/files/yc2tx8Ah.jpg I cant find it (I dont have updates downloaded)
    – LilArtyXd
    Nov 2, 2019 at 19:16
  • I see the WLAN Autoconfig in the picture, you dont see the Wireless Connections Manager in the list? if you scroll up you should be able to see it.
    – Sid_Hussey
    Nov 5, 2019 at 21:33
  • No it isnt there
    – LilArtyXd
    Nov 5, 2019 at 22:46

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