I just bought a new Acer Predator Helios 300 from a 3rd party online seller.

I got 10 days of replacement warranty.

Now, as I have invested a great amount of money in this system, I just want to make sure that I got the right product.

Can anyone please help me with few of the questions that I have.

  1. How can I check that the product is genuine or refurbished or a duplicate one?
  2. What are the ways to verify all the hardware is working fine and there is no issue with the machine?

When I was doing R&D on this topic, I found few articles – listing them here for reference:

Any help would be appreciated.

  • 2
    Best solution is to buy from a reputable dealer or right from Acer website.
    – Moab
    Oct 22 '19 at 13:39
  • I Agree, but sometimes there are factors affecting like location, cost etc. so we have to choose 3rd party.
    – Bharat
    Oct 22 '19 at 17:40

1) You could find the product ID/serial number, and contact Acer.

2) I would do a Prime95 CPU test to make sure it doesn't BSOD/crash/hang. I would also do a Memtest to check the RAM is ok, probably a 4-8hr soak test. You could also run some GPU benchmarks to make sure there's no artifacting on the video output.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.