our Windows Server 2012 Essentials is getting evenvwr poluted with the error message bellow and attached every 30 seconds. I've done a lot of research but nothing worked so far, this is what I tried:

  • Check the NETWORK SERVICE permissions on C:\Windows\System32\Tasks\Microsoft\Windows (it has FULL CONTROL)

  • checked services and its dependencies and ensure they are running and have startup mode = automatic

  • checked windows license with slmgr /ato

  • started and stopped sppsvc service with net stop sppsvc/ net start sppsvc

This is our domain controler so I can't reinstall Windows - Any help please?

Log Name: Application

Source: Microsoft-Windows-Security-SPP

Date: 11/12/2019 1:07:58 PM

Event ID: 16385

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: DC20001811


Failed to schedule Software Protection service for re-start at 2119-10- 19T18:07:58Z. Error Code: 0x80041316.

Event Xml:

Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event":


 Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" : 

 EventID Qualifiers="49152": 16385 EventID: 

 Version: 0 Version: 

 Level: 2 Level: 

 Task: 0 Task: 

 Opcode: 0 Opcode: 

 Keywords: 0x80000000000000 Keywords: 

 TimeCreated SystemTime="2019-11-12T18:07:58.000000000Z" : 

 EventRecordID: 4441021 EventRecordID: 

 Correlation : 

 Execution ProcessID="0" ThreadID="0" : 

 Channel: Application Channel: 

 Computer: Andromeda.snapd.local Computer: 

 Security : 



 Data: 0x80041316 Data: 

 Data: 2119-10-19T18:07:58Z Data: 



enter image description here

NETWORK SERVICE account has Read permissions

Service is set to use the NETWORK SERVICE account 2

Service is set to use the NETWORK SERVICE account

Task Scheduler service is running

  • Please clarify your specific problem or add additional details to highlight exactly what you need.
    – Ramhound
    Nov 12 '19 at 21:31
  • Hi Ramhound, the problem is that the eventvwr is getting this error every 30 seconds and, after researching a lot and trying a couple of different things, I couldn't get this resolved. What I need is a help to identify the root cause of this error and resolve it.
    – Tiago
    Nov 13 '19 at 15:10
  • Provide the relevant information (screenshot) for each potential resolution described here. While you have specified you verified the permissions on a folder, it's not clear, if you verified the permissions on the folder specified in the support article for this problem. This error being generated, is specifically connected to a permission problem, on a folder surrounding the task scheduler.
    – Ramhound
    Nov 13 '19 at 15:32
  • Hi Ramhound, thanks a million for the help, I couldn't find how to attach the images here in the comment session, so I added to the original question. I hope this helps, thanks again.
    – Tiago
    Nov 13 '19 at 16:06

This series of steps worked for me. It is an abbreviated version of this solution.

  1. Back up all files in the directory C:\Windows\System32\Tasks\Microsoft\Windows\SoftwareProtectionPlatform just in case
  2. Add an XML extension to the files in the SoftwareProtectionPlatform folder
  3. Navigate to to Computer Management->System Tools->Task Scheduler->Task Scheduler Library->Microsoft->Windows->SoftwareProtectionPlatform
  4. Right-click on each task and select Delete
  5. Right-click on SoftwareProtectionPlatform, Import Task, and import each of the files that you renamed. Don't worry if they don't appear in the Task List.
  6. Navigate to Computer Management->Services and Applications->Services and restart the Software Protection service
  7. Check the Event Viewer to verify that the errors have stopped
  8. Delete the XML files in the SoftwareProtectionPlatform folder
  • Deleting, re-importing task and restarting service appeared to fix this for me.
    – Jayden
    Jun 25 at 1:52

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