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My father recently got a chromebook (Lenovo C340) and I've helped him set up, but I can't figure out what is wrong with the browser. Every time it opens, it starts with a single homepage tab and also keeps giving that pop up to 'finish setting up your chromebook'. It does sync his bookmarks and it remembers the history and whatnot, but even though I've changed the settings to 'continue where you left off' after closing, it won't do this. It does remember this setting, though. I've completely restarted the computer but that doesn't help, neither does the removal of cookies and cache. When the browser is still open when I shut down the computer, it opens with the tabs I had open when I start the computer again. But then closing the browser and opening it brings me back to square one. I'm clueless...

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Sounds like you need to power wash. This does a total wipe of the Chromebook. Find it in the Settings menu.

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  • That's quite a drastic measure. I'll consider it, thank you. – Iris Dec 6 '19 at 9:46
  • It's not as scary as it sounds. It only takes a few minutes and your Dad's settings, bookmarks, and so on will sync once he signs back in. Only files in Downloads will be lost. – Andrew M. Dec 8 '19 at 0:10
  • Yeah I know that's true and it's easy. I'll see when I can do this. – Iris Dec 8 '19 at 11:43

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