I have an IBM ST2000NM0011, and it makes a thumping sound whenever I'm reading or writing to it. I got it from a friend, so I'm not sure when it started making the sound or if it's bad. Is the hard drive failing, or is it normal?


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    The model name suggests that its a slightly newer seagate - IBM hasn't made hard drives in a VERY long time. The thumping sounds... bad though. – Journeyman Geek Jan 2 '20 at 23:34
  • The "legitimate" reason for a drive to make thumping sounds is as it moves the read/write heads back and forth. If that is what you have in the sound file is hard to tell. Check: make sure the drive isn't mounted mechanically - i.e. hold it in your hand - while running: does it still make the same sounds? – Hannu Jan 3 '20 at 11:52
  • @Hannu I really like your recommendation about holding the drive in your hand to ensure it's not a mounting issue. I will add that when doing so, I think it is best to make sure you are properly grounded. As a result of your comment, I have added a note about mounting issues to my answer. – RockPaperLz- Mask it or Casket Jan 4 '20 at 9:40
  • @Hannu When I originally wrote my answer (offline), I specified that my answer pertained to modern hard drives, because, indeed, very early generations of platter-based hard drives (well before when this drive was manufactured) did often thump when moving the heads, and often quite loudly. But I couldn't accurately come up with a good definition of "modern", so I simplified my answer before posting it. I think I came up with a reasonable edit to help clarify this. – RockPaperLz- Mask it or Casket Jan 4 '20 at 9:43

Hard drives of that generation should not make thumping sounds. The exception would be if they are improperly mounted.

That drive, a Constellation ES SATA drive, was likely manufactured in the early 2010's.

Here is the reference manual for it, from Seagate.

It's likely failing. I would not recommend using it for any important data.

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