It all started 5 days ago, when my sony vaio vpceb44en was working fine, but suddenly a BsoD occured, which is now more frequent. It shows a "Video TDR failure" and names atkmpag.sys in the last. The PC then restarts.
This again happens, mostly when it takes much processing (when the exhaust fan starts spinning like hell).
Also, the battery of laptop is dead, it was working on AC for almost 6 months, and because power cuts are not frequent here, I haven't thought of purchasing a battery. Although it is made to run for x64, I'm using x86, as it came with windows 7 x86 from the shop.
I upgraded to Win10 x86 because of those bsod's in hope to fix the problem, as I thought Win10 will install the compatible driver, but it's again happening. The driver is up yo date ( as it shows), but the bsods are still frequent. Also, after some bsod's, the laptop freezes, I mean not even the Vaio logo comes on restart, then I turn it off ( by pressing power button for 5 secs), and leave it for 15-20 mins, and then it boots as normal.
I don't know what is causing this, I've read the related post on SuperUser, but nothing came off, also, this issue is a little bit different. The problem mostly comes when using Google Chrome, but sometimes it happen when the laptop is idle too!
Also, the laptop is connected to an external monitor through VGA, as the screen's broken.
- Reinstalling graphics driver in safe mode.
- Clean install to Windows 10
- Updating the graphics driver to latest available.
- Disabling the driver works, but the graphics turns sloppy, with the exhaust fan spinning like hell(although I cleaned it), and then the laptop would become slow, and overheat, and ultimately turn off. But have never experienced BSOD after disabling the display adapter driver.
- Model- Sony Vaio VPCEB44EN
- OS- Win10 Home, 32bit
- RAM- 2GB
- GPU- AMD Radeon 5000 Mobility (as written on GPU-Z, on the sticker of laptop, it writes ATI Radeon inside, I'm assuming both are same)
Thanks, I've tried to make everything clear, but you can ask if u need some details, and please help me, have given almost 5 full days in researching for this problem.
UPDATE I downloaded Who Crashed, and it's showing dxgkrnl.sys as culprit rather than atikmpag.sys that is seen on bsod! I'm attaching a screenshot