I got myself a new motherboard a few days ago. We are talking about the Aorus XTREME X570. The problem I have is the following:

I use the microsoft surface keyboard which is connected via bluetooth. The problem is that the bluetooth signal of the motherboard barely goes through my desk.

I have a bluetooth USB-Stick (ASUS USB-BT400) which I plugged into a different pc to verify that its working. But when I plug that stick into my new PC, it is not working the way it should.

My device manager gives me the following:

The device could not be started. (Code 10)

I have tried downloading the bluetooth drivers for my motherboard but it didnt work.

Can someone help me with this?

1 Answer 1

  1. I would recommend to first disable the GIGABYTE bluetooth in device manager.
  2. If then the driver from ASUS does not work, you should contact their support department.
  • Thanks! That was actually it :) Apr 21, 2020 at 8:57

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