1

I have Linux Mint 19.3 installed on ASUS UX360UAK Laptop. The problem I cannot find a solution even after reading many other posts is that the screen (on the main laptop display or on the external monitor) is going black for a second or two and then back randomly. Doesn't matter if the external monitor is plugged in or not. I didn't find a correlation between the CPU or RAM usage and the flickering.

Thanks for an advice in advance - it's really annoying and the laptop is useless for serious work in this condition.

System:
  Host: ASUS Kernel: 5.3.0-46-generic x86_64 bits: 64 compiler: gcc v: 7.5.0 
  Desktop: Xfce 4.14.1 Distro: Linux Mint 19.3 Tricia 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Convertible System: ASUSTeK product: UX360UAK v: 1.0 
  serial: <filter> 
  Mobo: ASUSTeK model: UX360UAK v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: UX360UAK.317 date: 04/18/2019 
CPU:
  Topology: Dual Core model: Intel Core i5-7200U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: 9 L2 cache: 3072 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21599 
  Speed: 2665 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 2665 2: 2983 
  3: 2947 4: 3066 
Graphics:
  Device-1: Intel HD Graphics 620 vendor: ASUSTeK driver: i915 v: kernel 
  bus ID: 00:02.0 
  Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
  resolution: 3200x1800~60Hz, 3840x2160~30Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 620 (Kaby Lake GT2) 
  v: 4.5 Mesa 19.2.8 direct render: Yes 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: ASUSTeK 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  Sound Server: ALSA v: k5.3.0-46-generic 
Network:
  Device-1: Intel Wireless 8260 driver: iwlwifi v: kernel port: f040 
  bus ID: 02:00.0 
  IF: wlp2s0 state: up mac: <filter> 
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 
Drives:
  Local Storage: total: 476.94 GiB used: 179.06 GiB (37.5%) 
  ID-1: /dev/sda vendor: Micron model: 1100 MTFDDAV512TBN size: 476.94 GiB 
Partition:
  ID-1: / size: 467.96 GiB used: 179.06 GiB (38.3%) fs: ext4 dev: /dev/sda2 
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 249 Uptime: 6d 1h 26m Memory: 7.66 GiB used: 4.54 GiB (59.2%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.5.0 Shell: bash v: 4.4.20 
  inxi: 3.0.32 
3
  • Does that happen only on linux? Have you tried livecd of another distribution? Looks like graphics driver is crashing, but that's a long shot...
    – geoai777
    May 3, 2020 at 12:00
  • I haven't noticed that behavior on Windows originally installed on the laptop.
    – BoB
    May 3, 2020 at 13:11
  • Recently I updated the linux kernel -- didn't help.
    – BoB
    May 3, 2020 at 13:12

1 Answer 1

0

Try to install Inter graphics drivers.

Try this drivers https://01.org/linuxgraphics

or

Here's an article how to compile Intel driver with GPU acceleration support.

There is very little chance, that kernel update will fix this issue by itself.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .