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I am installing windows 10 on a completely new computer. I created the installation media drive using the windows media creation tool. When installing I get the error A media driver your computer needs is missing.

I've found in many places on the internet answes like this, but it doesn't seem to work for me. Other pages indicate to use the windows media creation tool instead of another method but that is the way I'm doing it. I can't find a solution for this.

I don't know if it's related but I'm using an amd ryzen 2600x microprocessor into a tomahawk b450 motherboard.

Please help.

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Some advice which might help:

  • Install using a USB2 port.
  • Ensure that the installation media is consistent with your hardware as regarding 32/64 bitness. Download it again just in case.
  • Check BIOS settings: Try to disable Legacy USB and Legacy BIOS and enable AHCI. You might try flipping SATA Mode (IDE/SATA), and the same for USB 3.0 support.
  • Use RUFUS to create the boot media instead of Media Creation Tool (tutorial).
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  • I made it work using a 2.0 usb port and a different usb. May 11, 2020 at 15:32
  • The problem for me was not USB2 vs USB3, but that I had to create a USB stick with GPT partition map and FAT32 file system. Rufus did the job for me.
    – MacFreek
    Nov 7, 2021 at 0:42

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