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In my organization, we use Office 365.

I receive payrolls and sometimes announcement from an HR mailing list ACME Staff <[email protected]>. This mailbox is mapped to a group whose members are not only HR staff, but also the CEO and the director of IT (to whom I might ask the question directly).

The payrolls are likely sent by a deamon software, logging in to Outlook as [email protected]. There are in fact no traces of the original sender.

Anyway, I have tried to set an automatic rule so that all emails coming from ACME Staff are redirected to a custom folder, where I archive payrolls and important labour-related updates.

However, this has the side effect, documented with a warning from Outlook, that all emails coming from the members of the group will be redirected.

This has a side effect. Since the CEO is my direct boss, when I invite them to a meeting, I get their RSVP into the "Labour" folder. This tricks me into thinking that an important announcement was delivered, but it's not the case.

Also, when I write the HR manager, I don't want their emails necessarily go into the "Labour" folder.

What I want is that emails that are "From: ACME Staff" and not "from a member of such group" to be redirected.

How do I achieve that in Outlook 365? For clarity, I mean the Windows client

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2 Answers 2

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You could try "with XXX in the message header" and see if it works.Replace XXX with ACME Staff (the HR mailing list name with email address)

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  • This would catch emails sent to the DL as well as those sent from the DL
    – Sonafets
    Jun 13, 2023 at 10:55
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Instead of using the rule condition "from people or public group", try the condition "with specific words in the sender's address" and give [email protected] as the specific word.

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    Mar 2, 2022 at 11:08
  • This solution doesn’t work - adding the DL name or the DL email address doesn’t match
    – Sonafets
    Jun 13, 2023 at 10:55

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