1. Bought Windows 10 Pro retail. It is a serial key.
  2. Activated it on a computer. About Windows said something like "activation is associated with a Microsoft account".
  3. Formatted that computer. And deleted that computer from my Microsoft account (I think deleting it was a bad mistake).
  4. Built a brand new computer with totally new parts.
  5. Had to call Microsoft to do a manual activation "move" due to the big hardware change, because their servers thought my old formatted computer was still using the key. And since I had deleted the computer from my MS account, it wasn't possible to automatically move the license without calling Microsoft.
  6. About Windows 10 on the new computer now says "is activated". Nothing about digital license or a Microsoft account...


How can I finally associate this license with my Microsoft Account so that I don't have to call Microsoft next time?

I hear that if you associate your key with a digital account, you will be able to click Troubleshoot and auto-move the license to new hardware next time. So I really want to register my key on my account.

Best Regards.

  • Did you login with your Microsoft account on the computer or did you create and use a local account during setup? – Appleoddity May 22 at 12:38
  • @Appleoddity I created a local/offline account during setup (because it is the only way to create a custom user folder name), then I converted that account to a Microsoft Account via the login button on my account preferences. Finally, I called Microsoft to do the manual license activation. So my activation happened after I had signed in to a Microsoft Account. I wonder if there is some way to force the license to reauthenticate online and register itself on my account... – Mitch McMabers May 23 at 5:59
  • Well, there are a couple of different things you can try. Simplest would be to try changing the product key and reactivating windows. You can do that through the UI in system settings. Or you can use the slmgr.vbs script from an admin command prompt to remove the existing product key and then try adding and activating the product key again. Do a quick google search it won’t be hard to find information about these two things. The idea is to try reactivating the key to see if it will register on your account. – Appleoddity May 23 at 13:09

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