I have already tried about everything there is to fix this and it still does not work. I refuse to just reinstall completely because I have no way to back up 400 gigabytes and Microsoft should just have a working product anyway. About half of everything on my PC is broken and it is becoming unusable. What do I do?
Disable anti-virus programs
Turn off your anti-virus. It doesn't matter if you are using Windows Defender or a third-party anti-virus. Temporarily disable them and only then check Windows Update. If your anti-virus is not to blame for error
0x80080005, be sure to enable it. Do not leave your PC unprotected.
NOTE: don't forget to enable your anti-virus after this. Keeping the system unprotected can lead to virus infections.
Execute the Windows troubleshooter
- Push Windows key + I for Windows Settings
- Go to the Windows Update section
- then click on Troubleshoot
- click on Windows Update and then press Run the Troubleshooter
Check for corrupted system files and fix error
0x80080005 like this
Windows Updates may not work due to damaged, missing, or corrupt Windows files. To check this, you can apply a couple of methods. First of all, run a SFC and DSIM check:
- Click Windows + X and select Command Prompt (as Admin).
- Type sfc / scannow and hit Enter.
- Copy and paste the command DISM.exe / Online / Cleanup-image / Scanhealth and hit Enter.
- DISM.exe / Online / Cleanup-image / Restorehealth is the next command you have to enter. Don't forget to hit Enter.
- Finally, close the Command Prompt and restart the system.
Take complete control over the System Volume Information folder
- Right click on the Windows + I keys and select Command Prompt (Admin).
- Alternatively, open Windows Search and type Command Prompt.
- Right-click on the Command Prompt option and select Run as Administrator.
cmd.exe /c takeown /f»C:\\System Volume Information\\*» /R /D Y && icacls «C:\\System Volume Information\\*» /grant:R SYSTEM:F /T /C /L
- Press Enter to run it.
- Finally, restart your PC.
In case this command has not worked for you, try the alternative methods that appear HERE
Restart Windows Update Components
The Windows Update service consists of four active components, for example, MSI Installer, Windows Update Services, and VITS. If any of them has stopped working, Windows Update will stop working properly and may show errors like
0x80080005. To fix them, you should restart the Windows Update components following the instructions that appear HERE
Install the required update manually to fix error
If you encounter Windows Update error code
0x80080005 during the installation of a particular update, for example Creators Update, the solution would be to navigate to the official Microsoft website and download the update manually. To access the Microsoft Update Catalog, please click on this LINK
I happend to deal with this issue a couple of months ago, tried a couple of the solutions and was able to finally have updates (was stuck on 1809) i found the solution in spanish so i'm sorry if there's any typo
Hope it helps!
If your Windowa device does not turn on at all then connect a second HDD or SSD and a USB Install media boot from the USB and then go to repair this pc and in advanced options select restore from image at this point it will tell you to select a restore image and now you can copy all of your data from your Windows Device to the attached HDD or SSD.
Install a fresh copy of Windows and copy your data back.
For me it was a third-party antivirus (AVG) that caused the problem.
Windows Update was giving an error:
The problems it generated:
- Right-clicking on a file in Windows Explorer started loading the context menu and never finished
- Excel was starting, but it could not load very big sheets
- Skype was not starting
- TeamViewer was not starting
- AnyDesk could not connect to another computer
- Running the SFC, which reported that it fixed some files, but to no effect.
- Resetting the Windows Update Components as described here
- Running Windows Update Troubleshooter - it started and I waited a few hours, it never finished
- Take ownership of System Volume Information directory
(these are all detailed in the previous answer)
Then came across: https://windowsreport.com/windows-10-error-0x80080005/
This lists all the above remedies, but only as a second step AFTER disabling the antivirus.
I tried to do that with my third-party antivirus (AVG), but:
- its UI didn't start
- uninstall didn't run
- couldn't even remove it from the registry under [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run] or [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] - it said operation failed when I tried to delete the registry entry
Had to restart Windows in Safe mode, then the Uninstall worked for AVG. Everything's back to normal.