I shut My Windows 10 HP laptop computer down. Whhen I tried to go back in, the letter Q will not type! It is a part of my password. HELP!!! I'm locked out.

  • 1
    Shut down, hook up a USB keyboard and start with that.
    – John
    Commented Jun 26, 2020 at 23:48
  • Try holding down the ALT key and typing the number 0081 for Q or 0113 for q - I don't use Windows so havn't tried it, but those numbers are the ASCII equivalents, and historically Windows has allowed you to enter characters that way.
    – davidgo
    Commented Jun 26, 2020 at 23:58
  • HP keyboards can generally be replaced, though its not entirely trivial (working on laptop hardware rarely is). Commented Jun 27, 2020 at 2:11

1 Answer 1


If possible use an external keyboard to type your password

Also there is a button on you loggin screen for accessibility press it and then use the option of on-screen keyboard then type your password

enter image description here

  • I am literally using the On-Screen Keyboard right now because I broke the Y key. Commented Jun 27, 2020 at 0:38

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