I was looking at an email in Gmail and wanted to open it up separately. I ended up clicking download, which downloaded an eml file and when I clicked on it, it opened in Outlook.

I opened the Word doc attached within the email and worked on it, while clicking save every 15 minutes or so.

Once I finished, I closed the doc after saving one last time, and then closed the email. However, the document is nowhere to be found on my computer.

Any chance at all that it is retrievable or did I just learn a lesson?

  • 1
    Open C:\Users\rYour_User_Name\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook, and check if the file is in one of the folder. – Reddy Lutonadio Jun 29 '20 at 5:11
  • Thanks but no INetCache folder exists...A Caches folder exists, but nothing in there either. – SKC Jun 29 '20 at 5:49
  • Did you try searching by enabling show all hidden files and folders also? – EliteX Jun 29 '20 at 7:39

As they mentioned above, you could find the location of your Outlook attachment cache via HKEY_CURRENT_USER\Software\Microsoft\Office\XX.0\Outlook\Security\OutlookSecureTempFolder.

Please check the "Hide items" option in windows view to show hidden items and check the cache location. If you still could not find your file, I'm afraid this might be unrecoverable.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.