Whenever I try opening outlook, I get this series of popups:

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As you can see, in the last popup I'm just stuck. There is no repair button. (clicking OK just closes the popup and seems to do nothing)

I've tried

  • reinstalling Office entirely
  • running sfcscan /now
  • running as admin
  • deleting 'Internet Calendar Subscriptions.pst'

None of these have any effect at all, apart from deleting the pst, which causes the SCANPST tool to complain that it can't find the pst...

I also tried renaming SCANPST.EXE to SCANPST.OLD and repairing outlook, but Outlook no longer appears on progams and features?

Does anyone have any idea what is going on here?

  • 1
    It's SCANPST.EXE not PSTSCAN.EXE – Alan B Jul 1 '20 at 8:35


Is this the same issue as you? If so, please check the workarounds mentioned in this thread and see if your issue could be resloved.

  • Following the steps given in the answer seems to have fixed the issue. I can now open Outlook normally and see all my emails – Bassie Jul 6 '20 at 9:40

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