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I have a Windows bluetooth keyboard where a couple of keys (m and backspace) consistently stop working (for example now it's working but half an hour ago it wasn't). The device manager shows the keyboard is working fine. I tried it on another machine and same result so I'm assuming it's a hardware error. Event Manager looks pretty clean, drivers are saying no issues. Does anyone have some tips to debug this further?

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  • "I tried it on another machine and same result so I'm assuming it's a hardware error" <-- A reasonable assumption. Did you put fresh batteries in the Keyboard?
    – John
    Jul 28, 2020 at 0:42
  • @John thanks for your comment. Yes I have tried putting fresh batteries in which didn't improve things. My reason for thinking it might be software is the transience of it.
    – probably at the beach
    Jul 28, 2020 at 3:41
  • That means the keyboard is defective and needs to be replaced.
    – John
    Jul 28, 2020 at 11:03

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