Few days on-wards my laptop was to slow,I found that 4.6GB of RAM hardware reserved. In the process of fixing, I changed 'msconfig/general/startup-options'. After the problem fix. While I login into windows it saying "PIN not available" and I can't login with password, I forgot it. But have an local non-admin account, I can't turn on WiFi.
After that I decided to take Microsoft customer support, In this process I updated my account password. They said that "connect LAN cable for 2-3hrs, So that windows can update log files". But I don't have LAN connection.
I tried:
- running
startup-repair
from Advanced restart options. (after choosing "I forget password" option, redirecting to local non-admin account login) - Booting with safe-mode with networking, won't work. (looks like startup-options overriding)
- Turning on WiFi from non-admin account with help of troubleshooter, asking password. (but no forgot password option)
- Simple Reset, asking password. (expected)
- running
bcdedit
command from non-admin account, Access Denied. (expected) - Connected 3G-modem with USB cable, but not recognizing it as internet device.
Can you please help me. How to login into windows with new password ?