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I just bought a DELL Inspiron 5408 7 Days ago. I was watching a TV series (Full HD) on VLC Media Player. Suddenly in the middle of an episode, my laptop froze and blue-screen appeared.

Details: Bug check code 0x000000b8
Bug check parameters
0xffffad85a2132140, 0xffffad85c3040080, 0x0000000000000000, 0x0000000000000000

I scanned the pc and found this:
Hardware Scan Result (Web) - BSOD - Warning - November 2, 2020 8:16:30 AM

Please Help me with this

Edit: I am using windows 10 home(always up to date). Works fine since then.

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5
  • And what happened after you shut down and rebooted??
    – DrMoishe Pippik
    Commented Nov 2, 2020 at 5:50
  • This question should include more details and clarify the problem.
    – Ramhound
    Commented Nov 2, 2020 at 5:54
  • 1
    Go to DELL and make sure you have updated drivers. Without a mini-dump there is no way to tell what your computer was doing to make it crash. Here is your error. It is most certainly a bug in a driver as the error is in a DPC routine. Here is a description of what that is. Chances are, updated device drivers will make it go away. If it doesn't fix the problem, you will need to create a mini dump so we can figure it out.
    – Señor CMasMas
    Commented Nov 2, 2020 at 5:59
  • Please tell how I can provide you more info
    – Jady
    Commented Nov 2, 2020 at 6:14
  • The blue screen occurred once and didn't reoccur, so it is unclear if there is a reproducible problem.
    – karel
    Commented Nov 3, 2020 at 9:52

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