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I want to retrain a fingerprint on the fingerprint scanner on my Windows 10 laptop, but when I go to Settings → Sign-In Options → Windows Hello Fingerprint, the only buttons are Add Another and Remove, and when I click Add Another and scan my finger it complains that that finger was already set up.

Is there a real fingerprint configuration screen somewhere instead of the dumbed-down Windows 10 version, that gives actual, functional management tools for fingerprint control?

It's a Synaptics fingerprint reader device. I'm only using the Windows Hello login, not the Synaptics pre-boot fingerprint feature.

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The Windows Fingerprint setup works - I use it here.

Go to Settings, Accounts, Sign-in Options and Remove Fingerprints (remove all Fingerprints).

Now close out, restart the computer, go back and add whatever Fingerprints you wish.

The key is to remove, restart and add.

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    So obvious in retrospect, thank you. Didn't need the reboot, either.
    – Jason C
    Dec 23, 2020 at 16:09
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    Thanks. True about the Reboot, but I do just for certainty,
    – John
    Dec 23, 2020 at 16:22

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