I have a Dell XPS 8910 with a HDD that seems like it is about to fail. I have backed up all files and created a recovery USB flash drive on a 16GB flash drive.
I am trying to "Recover from a drive" in the recovery options. When I disconnect the failing HDD and install a new SSD and try the recovery process with the USB it consistently fails at around 10% on the "Just remove my files" option and at about 90% on the "Fully clean the drive" option. The specific error message is:
“There was a problem resetting your PC. No changes were made.”
I have tried two different USB flash drives and I am getting exactly the same result with each.
What troubleshooting options do I have at this point?