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I am trying to install KB4592440 and it keeps failing. Since the user is remote ... I ran:

DISM.exe /Online /Cleanup-image /Restorehealth
  1. And I found this bad reg key:

    (p)  CBS Registry Error  0x8007000d      amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.0.0_sv-se_ef79f25f2c83ab1a
    
  2. So I Reg Query the key and I deleted it:

    r6QIa b11434_for_KB4551853~31bf3856ad364e35~amd64~~10.0.1.7.4551853-2056_neutral    REG_NONE    35002E00380032002E00310037003700360033002E003100320031003700400032000000```
    
  3. Ran KB4592440 again and it failed. So I ran DISM again.

  4. Opened up CBS.log and found these errors:

     2020-12-30 11:00:56, Error                 CSI    00000007 (F) STATUS_OBJECT_NAME_NOT_FOUND #151875# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0, name= ("null")}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0xb781a7ada8->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[216]'\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\10.0.17763.1574 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_ar-sa_0faf2111d4a10a95\v!6.0.17763.[gle=0xd0000034]
     2020-12-30 11:00:56, Error                 CSI    1282'; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 2175249288)[gle=0xd0000034]
     2020-12-30 11:00:56, Error                 CSI    00000008@2020/12/30:16:00:56.382 (F) onecore\base\wcp\sil\ntsystem.cpp(5348): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
     [gle=0x80004005]
     2020-12-30 11:00:56, Error                 CSI    00000009 (F) STATUS_OBJECT_NAME_NOT_FOUND #151874# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0, name= ("null")}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0xb781a7ada8->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[216]'\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\10.0.17763.1574 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_ar-sa_0faf2111d4a10a95\v!6.0.17763.1282'; a:(OBJ_CASE[gle=0xd0000034]
     2020-12-30 11:00:56, Error                 CSI    _INSENSITIVE)}, disp = Unmapped disposition: 2175250284)[gle=0xd0000034]
     2020-12-30 11:00:56, Error                 CSI    0000000a@2020/12/30:16:00:56.701 (F) onecore\base\wcp\sil\ntsystem.cpp(5348): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
     [gle=0x80004005]
     2020-12-30 11:00:56, Error                 CSI    0000000b (F) STATUS_OBJECT_NAME_NOT_FOUND #151873# from Windows::Rtl::SystemImplementation::CBufferedRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0, name= ("null")}, da = (KEY_ALL_ACCESS), oa = @0xb781a7b308->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[216]'\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\10.0.17763.1574 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_ar-sa_0faf2111d4a10a95\v!6.0.17763.1282'; a:(OBJ_CASE_INSENS[gle=0xd0000034]
     2020-12-30 11:00:56, Error                 CSI    ITIVE)}, disp = Unmapped disposition: 2175251296)[gle=0xd0000034]
     2020-12-30 11:00:56, Error                 CSI    0000000c (F) STATUS_OBJECT_NAME_NOT_FOUND #151872# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_ALL_ACCESS), oa = @0xb781a7b590, key = NULL, disp = (null))[gle=0xd0000034]
     2020-12-30 11:00:56, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #251# from CCSDirect::EnumStoreCorruptions(...)[gle=0xd0000034]
     2020-12-30 11:00:56, Error                 CSI    0000000e (F) HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) #250# from Windows::COM::CStorePendingStoreRepairTxn_IStorePendingStoreRepairTransaction::Detect(Flags = 4, cancelEvt = 4f8 (''), disp = 0)[gle=0x80070002]
     2020-12-30 11:00:56, Error                 CBS    Rept: Failed to call CSI detect. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    
  5. I am a little over my head here ... I want know what to do? Is there a way to repair the last KB install for the language AR-SA? I have tried sfc /scannow

Can someone help?

4
  • Please note the conventions for formatting How do I format my posts using Markdown or HTML. Dec 30, 2020 at 17:50
  • This KB is for Windows 10 version 1809. Are you still on that version? If you are on a later version then you already have it. Why do you want to install this specific KB?
    – harrymc
    Dec 30, 2020 at 18:11
  • Run winver to get the Windows version number. Also, you might explain what you see message wise when it fails too. Dec 30, 2020 at 18:36
  • Why are you trying to install an update released in May 2020? Even in the case of 1809 there a newer updates, like this for example, without Windows Update logs we won’t be able to diagnose the problem
    – Ramhound
    Dec 30, 2020 at 18:46

1 Answer 1

-1

We could try the following steps to install update.

1.Create a new folder named as C:\temp\cab 2.Download update package from http://catalog.update.microsoft.com to C:\temp 3.Run command line below to exact .msu file for getting .cab file. expand -F: C:\temp{.msu file name with extension} C:\temp\cab* 4.Run DISM command line below to add .cab file. Dism /online /add-package /packagepath:c:\temp\cab{.cab file with extension}

By the way, your log file is not a whole file, so might be not provide a full info for debug.

2
  • I ran your requested command, it got to 75% and failed: Dism /online /add-package /packagepath:c:\temp\Windows10.0-KB4592440-x64_PSFX.cab This is the DISM.Log file: Jan 5, 2021 at 14:02
  • CBS log is necessary to debug this issue, it located on C:\Windows\logs\cbs\cbs.log
    – JoyQiao
    Jan 7, 2021 at 6:12

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