I have Dell XPS 17 9700, with Windows 10 Professional, and I connected it to a universal docking station called Targus Dock177 which is compatible with DisplayLink.
It automatically detected the docking station and recognize all devices connected to it (two monitors, mouse, headphone....) The Dell and docking station worked fine and smoothly for more than three months. Dell detected automatically the Targus and monitors and connected them using "DisplayLink" driver
But suddenly today (12th January 2021) it doesn't recognize the monitors anymore. Mouse and headphone still working, but the monitors are not working.
if you check the devices with "Device Manager" you will see the two monitors under "Display Adapters" being faulty and has errors (two of them), and the error message is:
Windows has stopped this device because it has reported problems. (Code 43)
I tried many things:
- restart the PC
- disabled the drivers and re-enable them
- uninstall the drivers and restart again and install them
- update the drivers (which they are up-to-date with displaylink drivers)
Every time I do that, it will go into a process that takes 2 minutes of flashing the monitors and popup of the taskbars, and at the end of two minutes it will just freeze the two monitors and only the laptop monitor works and only the laptop monitor get recognized, and the two monitors are not recognized.
When I try to detect the monitors I don't see them , just the laptop monitor.
When I check my Windows Update History I don't see any update recently. The latest update was on 20th December 2020. I force today this update:
2021-01 Windows accumulative update with no change on recognizing the monitors
This is my version of Windows 10