today I received type-c adapter (bought this one: https://www.aliexpress.com/item/1005001596762329.html)

I connected this usb type-c to HDMI adapter using type-c port which charges laptop and connected my monitor to HDMI port which is in adapter, but then nothing happens, my laptop doesn't detect new monitor at all. I tried 2different monitors and both work fine if I connect using HDMI port which is on left side of laptop but I need to have 2external monitors so I bought adapter but it's not detecting, how should I solve this issue? Really need to have 2additional displays.

My Xiaomi laptop is: Xiaomi Mi Laptop Pro 15.6 inch Intel Core i7-10510U NVIDIA GeForce MX250 16GB DDR4 RAM 1TB SSD

I also tried to use this adapter with my old xiaomi air 12 laptop and it's working perfectly fine from type-c port I can connect adapter & hdmi monitor and laptop detects it 1440p 60hz..

  • 1
    If you right click on your desktop background and open up the Nvidia control panel, do you see the diagram that shows what ports are connected to your GPU – lost_admin Jan 29 at 17:03
  • i.imgur.com/PKJgIE4.png I get this, my laptop has NVIDIA MX250 and Intel UHD graphics, I think if connecting via HDMI port which is on left side it connects via NVIDIA MX250, but if using type-c on right side it would use intel UHD graphics with better max resolution, would really appreciate futher assistance @lost_admin – marciakas Jan 29 at 17:32
  • i.imgur.com/WZD3I4L.png Found it, I don't have any monitor connected now tho, let me know what I should change there – marciakas Jan 29 at 17:39
  • That's interesting, usually with USB-C you will see a USB-C port there (regardless of something being connected). Next to the physical port on the side of your computer, does it have a lightning bolt symbol? – lost_admin Jan 29 at 17:41
  • IT does not, it just got led which lights up when laptop is charging together with 2 usb-c ports, attaching pictures of ports: imgur.com/a/U6WcNCS – marciakas Jan 29 at 17:47

After doing some research, I believe you can find some more information here. It suggests that a specific adapter is needed for this. It does seem to be a common issue with that model of your machine.

After further troubleshooting, unsure of solution

  • well I checked that thread but the problem they were facing is because they needed 4k@60hz and other adapters were only doing 30hz or lower resolution, in my case I don't get display detected at all but on xiaomi air 12 laptop this same adapter works perfectly fine, so I don't think there is a problem with adapter, but problem is with my laptop – marciakas Jan 29 at 18:22
  • @marciakas Do you see device manager refresh when you plg/unplug the monitor? – lost_admin Jan 29 at 18:31
  • @marciakas androidkosmos.de/test-xiaomi-mi-notebook-pro/… im thinking it may be a drivers issue, the two zip files on this page should contain the required drivers for it -- worth a shot. If not, it could be an issue with HDCP2.2 in which case you may need a USB-C to Display port adapter instead. Just trying to trouble shoot, i apologize that this is becoming such a headache! – lost_admin Jan 29 at 18:34
  • thanks for your help, really appreciate it, so I did those things to check if device manager refresh: 1. Plugged in/out to laptop left side HDMI - device manager refreshed 2. Plugged in/out adapter to type-c - device manager refreshed 3. Plugged in/out monitor to adapter, while it's connected to type-c, device manager did NOT refresh Will try to install those driver packages now and see how it goes – marciakas Jan 29 at 18:51
  • Atleast it is recognizing that the adapter is being plugged in! Let me know how the drivers go :) – lost_admin Jan 29 at 18:53

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