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I have a Toshiba Satellite L500 running on MS Windows 7 home premium. When I plug in my earbud headphones to the side jack, the microphone that picks up audio is the front mic - the one inside the earbud, which is pretty rubbish. Is there a way to have the laptop use the microphone on the headset wire, or does my laptop not support it?

The earbuds are plugged into the correct jack.

I have tried apple and samsung model earbuds that work on my phone, so I figured the computer was at fault.

I have tried boosting the input sound, which works, however is very low quality and only works at very close distances.

I have also tried seeing if the computer was picking up the mic that I want in the control panel, it wasn't.

I can provide any additional information needed.

Edited to include:

Mic in:

Mic Effects:

Default Format:

General Properties:

Listen:

Levels:

Enhancements:

Advanced:

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  • user manual says you have a separate headphone and microphone jack, so if your headset is not connected to the microphone jack it will not be used and the internal mic will be active.
    – Zina
    Feb 4 '21 at 22:41
  • @Zina Thanks for the help but when I try the headset jack it only uses the laptops speakers and does not detect any microphone at all! I will continue to look into it. Feb 4 '21 at 23:41
  • I do not understand your response. Could you clarify? As said, per manual for your laptop, the headphone port is ONLY for sound output. Could you confirm you have two 3.5mm jacks on your laptop? if so the second one is MIC only. If your headset has a 3.5mm jack with 4 connection points you can't make it work without a in/out splitter something like this splitter. The ports on the laptop are inactive if nothing is connected into them.
    – Zina
    Feb 5 '21 at 18:31
  • @Zina I can confirm I have two 3.5mm jacks. One headphone jack, that does only output sound, and the microphone jack, this is the one I have had the troubles with. To clarify, when I use this jack I select, in Realtek HD audio manager "Mic in" as opposed to "Line in". If I select Line in, I don't get an option to use any microphone. When I select Mic in, It uses the internal mic not the mic on the wire. Also, if I wanted to use the earbuds as an input and an output, I would need a splitter? Feb 7 '21 at 12:41
  • in the mic jack you should have either a mono or stereo mic connected, or if you want to use the headset then you need a splitter. and "mic in" opposed to "line in" usually will just be a selection if you have connected an amplified source or a non-amplified one. in your case the "line in" should be the mic jack to be used and makes sense it does not show a mic selection. if you could add some screenshots to your post it might be easier for us.
    – Zina
    Feb 7 '21 at 13:50

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