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Installed Control ultimate edition game (Game pass version), at the beginning it says press Enter to continue https://imgur.com/a/rVm5QTv

but it doesn't work when i press it. using latest Windows 10 20H2 update. this is the only game having this problem. i play lots of games with game pass and none of them have any problem.

i have tried:

  1. pressing every single key on the keyboard
  2. leaving the game for 15 mins and try again
  3. using on-screen keyboard
  4. resetting and repairing the game from settings
  5. restarting PC
  6. installing VS runtimes 2015-2019
  7. alt + tab or pressing win button to switch between programs

i have no idea what else to do. when i first ran it, i successfully granted it access to my MSA.

my AV is Windows Defender, not blocking anything.

i don't use discord or any 3rd party overlay, even Steam is not installed. only Xbox game bar is here which is required.

any help is appreciated

4
  • What exactly is “MSA”? – Ramhound Feb 20 at 23:43
  • Microsoft Account – Sam Feb 20 at 23:46
  • 1
    The problem is likely with the software not your machine. Here is how you can report the issue. If you Twitter you can tweet to 505games and perhaps they can help. I would try to also run the game as an Administrator (yes, apparently this might help). Looks like that development branch of the game has issues – Ramhound Feb 20 at 23:55
  • Thank you, I submitted a support ticket and waiting for a response from them. – Sam Feb 21 at 8:54

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