On my desktop using Outlook 365 desktop app the folder that is used to archive mail is called "Archief". But when I archive something on my Android phone it will be moved to "Archive". How can I make them use the same folder?

1 Answer 1


As I know, that should be related to the account type you configured to your Outlook. So, what's the type of your account on your desktop Outlook 365 and on your Android app? POP, IMAP or Exchange? According to my tests, if you are using Office 365 Exchange email account on both devices, they can match and sync automatically.

  • It's the same 365 work email
    – Thomas
    Apr 16, 2021 at 6:08
  • Have you configured your O365 email account as Exchange account on both devices?
    – Jeff Yang7
    Apr 16, 2021 at 6:51
  • Ye,s I did :) (padding for min length)
    – Thomas
    Apr 16, 2021 at 7:04
  • Maybe I misunderstood your issue before? If you mean that their folder name not match instead of its folder content, you could try /resetfoldernames command-line to see if your issue could be resolved. (Press Win + R, type “outlook /resetfoldernames”, press Enter.)
    – Jeff Yang7
    Apr 19, 2021 at 8:48
  • 1
    Yes it now works, thank you :)
    – Thomas
    Apr 28, 2021 at 6:25

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.