I have a DELL Inspiron 15 series 7000 (i15-7560-A30S) from a customer, where the default operating system was Windows 10 Home Single Language, after performing a series of repairs like DC Jack connector replacement, power supply shorted and problems on the SSD M2, I made the necessary repairs and installed Windows 8.1 on the SSD
After installing all the necessary drivers, even the one for the dedicated NVIDIA GeForce 940MX graphics card, I had a little problem installing the driver for the integrated graphics card, which in this case is Intel(R) HD Graphics.
On the DELL Driver Support website https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-7560-laptop/drivers it returns the video drivers to me integrated and dedicated, when I try to install it on the system it gives me the following error
There is no support for this installation package in this type of processor
The processor of this notebook is an
Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Trying in every way...
I pressed the keys Windows + X and clicked on System and then I went to Device Manager
and there it presents me only the primary Driver Basic Video Adapter from Microsoft. I tried to upgrade, but the system informs you that this is the best driver available.
I also made attempts in some driver installation programs, but did not succeed, as:
- Driver Booster
- DriverPack Solution
- Slim Drivers
- Device Doctor
but they reported that they had no available driver or even had but it was incompatible with the system and between others.
Note: I didn't find anything that can fix my problem on the Intel website, they are only supporting recent versions of Windows 10 64bit. The way will be to migrate system?