I keep getting an error when trying to update my Zune 80G from 3.1 to 3.4. I'v tried everything in this microsoft link

Error is code is: C00D11CD (800B010E)

Seems to be a pretty popular problem but nothing has worked for me. Can anyone help?

OS: Windows 7 64bit

  • 1
    I ended up going to another pc and it updated. I noticed something weird lately. If you download a file from a microsoft site using anything but IE, the download gets corrupted....very suspect. – Donny V Jul 21 '10 at 18:34
  • are you sure you were trying to update the Zune software and not the Zune device's firmware? – studiohack Aug 30 '10 at 23:58
  • I never said the Zune software ...its the firmware. – Donny V Aug 31 '10 at 14:24
  • okay, just checking...what do you think of my answer? were you trying to upgrade the firmware through the software or what? – studiohack Sep 1 '10 at 1:50

You should be able to just plug in your Zune 80, go into the software, and update it from there, Zune will download and update it for you, no browser required...

To update a Zune within the Zune Software:

Launch Zune Software & plug in Zune. After waiting for Zune to be recognized by the computer, got to (click):

  • Settings
  • Device
  • Player Update

and it will tell you whether or not your Zune is up-to-date, and what the firmware's upgrade number is...

Hope that helps for next time! Enjoy your Zune!

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