0

A user opens an excel document, changes something and when saves it under a different name. After now opening it the graphic is missing and instead it shows this symbol: Placeholder After closing the document and opening it again it nows shows the correct graphic. Why does it show such a placeholder at first? My only theory right now is that the AntiVirus blocks the graphic for a moment till it got checked and thats why it is using this placeholder at first. Can anyone help me find the cause? User uses excel 365

Improve this question
5
  • 1
    maybe should you try to save the file under different extension, like macro-enabled?
    – Geographos
    Jul 14, 2021 at 8:42
  • Wouldn't be the first extension and/or macro problem we had regarding excel. So that could be the problem
    – ChoTimberwolf
    Jul 14, 2021 at 8:52
  • 1
    Try CTRL+6 to toggle hide/unhide for all objects on the sheet, in case the graphics are still there, just hidden. (Add to your comment @harrymc for me to be notified.)
    – harrymc
    Jul 14, 2021 at 15:16
  • @harrymc so with CTRL+6 is just toggles the placeholder graphic.
    – ChoTimberwolf
    Jul 16, 2021 at 8:41
  • Yes. Try it, it might help.
    – harrymc
    Jul 16, 2021 at 9:52

0

Reset to default

You must log in to answer this question.

Browse other questions tagged .