1

I downloaded windows 11 preview ... attempted to run the eraser app and my computer crashed.

Windows Boot Manager appears; I tried the PCI LAN options , didn't work. PKE over IPv4 and 6 don't work (not even completely sure what all that is but the only options I seem to have before I go straight to a new OS install)

Is there any way of attaching a different machine to recover data before I reinstall the OS?

3
  • See if you can start in Safe Mode after restarting the computer. If not, you can use a bootable USB Key to recover your data.
    – John
    Jul 17, 2021 at 20:10
  • Thanks John, I was not able to boot in safe mode but am now on the same pc using Ubuntu from a USB however, the Linux file system does not see any Users. Under Other Locations there is a Windows Network but it says "unable to access location...no such file or directory." Should I concede that my files are not recoverable?
    – Matan
    Jul 17, 2021 at 22:17
  • You might be able to move the entire folder to a USB drive and then to a Windows computer and then see if you can take ownership of the files. That would be a way to recover them.
    – John
    Jul 17, 2021 at 22:20

1 Answer 1

1

Since the machine still boots, just Windows is destroyed, perhaps the best way is to create a Linux Live USB and boot it to save your data.

Next time, do not do a Windows 10 upgrade, or install a new and untried system such as Windows 11, without taking very strong backups.

4
  • Thanks Harry, I am now on the same pc using Ubuntu from a USB however, the Linux file system does not see any Users. Under Other Locations there is a Windows Network but it says "unable to access location...no such file or directory." Should I concede that my files are not recoverable?
    – Matan
    Jul 17, 2021 at 22:20
  • They are perhaps 90% sure of being lost. If you have a Windows boot media, you could as a last attempt boot to the Command Prompt and see if it can do any better (note that C: will then be the boot media, so the hard disk might be D:).
    – harrymc
    Jul 18, 2021 at 8:20
  • Yeah, looks like i'm not getting it back. Now i'm having trouble reinstalling windows, haven't found a good article. Wold you be able to offer any direction on installing windows on my pc while navigating from the Ubuntu usb? thx
    – Matan
    Jul 18, 2021 at 17:39
  • Just google for "ubuntu create windows boot" and you will find several sources. I can't say which one is best.
    – harrymc
    Jul 18, 2021 at 19:04

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .