I need install an Office 2010 into a relative new laptop with Windows 10 (64 bits) with a basic Office 365 installed.

When I try to install Office 2010 SP 2, I get this error: "There are no products affected by this package installed on this system". Usually that means there is a newer version, so I can't install an older version.

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Therefore I have tried to uninstall 365 and install 2010... but I'm getting the same error.

How can I install an Office 2010? I have thought in a virtual machine, but I'm afraid laptop can't run it.

  • 13
    Even if you manage to find an installer, you're not going to be able to authorise it. Microsoft no longer support 2010 at all, not even for phone activations.
    – Tetsujin
    Sep 20, 2021 at 13:07
  • 10
    @Ramhound Based on the screenshot, it really looks like that's the SP2 (only) installer, not the Office 2010 installer, so that can't go through since there's nothing to update. Sep 20, 2021 at 13:22
  • 1
    @Ramhound Yes, a good cleanup is a good idea. I saw on a Microsoft page that they don't do the activations anymore. Either way, personally I'd go for a newer version, especially on Windows 10. Sep 20, 2021 at 14:30
  • 6
    Why do you specifically need Office 2010? Is there any reason you can't use something like LibreOffice?
    – Herohtar
    Sep 20, 2021 at 22:24
  • 3
    Note: Office 2010 no longer gets security updates. So, it's fine to do this for retrocomputing purposes in a controlled environment, but please don't use it for work. Otherwise, you're setting your PC up to become a ransomware victim, a botnet drone or worse.
    – Heinzi
    Sep 21, 2021 at 5:13

2 Answers 2


If I'm reading this right, it sounds like you're trying to install the service pack itself (not the full product), which is looking for a product to update (Office 2010), hence the error message. You need the full Office 2010 installer (which may or may not include SP2, depending on how Microsoft packaged things).


As you can see on Microsoft page, there are instructions for installing Office 2010 64-bits in Windows 10:


But by the looks of the files in your screenshot, you are trying to install a Service Pack without Office 2010 already installed, hence the error.

The first step would be to get an Office 2010 installation disc, or installation files, and then follow the steps mentioned by Microsoft:

Install 64-bit Office 2010

What you need to know before installing 64-bit Office:

  1. Insert the Office 2010 installation disc.

  2. Click Start, > Computer, and right-click in the disc drive where the Office 2010 installation disc was inserted, and select Open.

  3. Open the x64 folder in the installation root, and then double-click setup.exe.

  4. Folder structure of platform chooser for Office 2010 64-bit install. After setup completes, continue by following the default installation instructions, by entering the product key (step 2).

  • 1
    Your answer consists for 2/3rd of copied material from a very generic "how to execute a setup from a CD in 2010". Format that quote as quote or don't post it at all.
    – CodeCaster
    Sep 21, 2021 at 14:05
  • 3
    Also, this material has probably been misunderstood here: It actually tells you "If you don't have a good reason to install a 64bit version, YOU DON'T." In the Office 2010 era, 64bit office was not mainstream. Sep 21, 2021 at 16:40

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