I have used TeamViewer to connect with my second computer and do some stuff on it from my main machine. I have never had any problems with connection limits etc. I use this software just at the home.

Unfortunately, yesterday I tried to connect with a second computer and do some things there, but TeamViewer close my connection after 1 minute of streaming. I repeated this a few times, but the result was always the same.

What is going on? As I remember, the free version for home usage has never had some limitations. So this 1 min limit is some kind of bug, or did they change their policy for the very restricted model?

On a machine that should be the host of remote desktop I have installed Windows 10 Home Edition, so I can't use native Windows RDP app.

  • 1
    What is going on? Ask Teamviewer and not random people on the internet. Sep 27, 2021 at 11:02
  • TeamViewer has taken a lot more strict stance on how the app is used. You might fare better with an alternative remote access solution. Sep 27, 2021 at 11:37

1 Answer 1


Your connection is being limited because TeamViewer suspects that you are using it for commercial purposes. If you believe that it is incorrect (which appears to be common), then you can use this form to request that they investigate.

Worth noting that there is no guarantee that they will unblock your ID. If they don't then you will either need to pay for a licence or find alternative software.

  • Wow, thanks - I didn't suspect that my scope of using TV could be admitted as commercial usage. Well, I'll write to their support and will explain the situation. Thanks for that tip! Sep 27, 2021 at 11:48
  • They've flagged my account twice despite the fact that I only use it about once a month to connect to my parents laptop to fix a problem. In fairness though, they did remove the restriction in less than 24 hours.
    – Richard
    Sep 27, 2021 at 11:53
  • After some time I finally received mail from TeamViewer support. They have agreed with me that I do not use TeamViewer commercially and unlocked my ID, so thank you for this solution. Nov 15, 2021 at 16:42

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .