I have a Windows 7 (Professional, x64) machine. It started crashing when pasting a file (for both copy and cut operations). The entire OS gets crashed (not just the explorer.exe
), even on the Safe Mode.
The strange thing, the operation works when I try it on the command line.
Crashes:
- Copy/Cut-Paste from the Windows UI
- TeraCopy UI
- This crashes right after opening the app. Don't know in detail how this app works. Might be doing something on initialization causing the crash.
- TeraCopy CLI
TeraCopy.exe Copy C:\Users\user\Desktop\test_file.txt C:\Users\user\Desktop
Doesn't crash:
- CMD
copy test_file.txt test_file2.txt
- FastCopy UI
- FastCopy CLI
FastCopy.exe /cmd=force_copy C:\Users\user\Desktop\test_file.txt /to=C:\Users\user\Desktop
What I tried to fix the issue:
chkdsk /f
sfc /scannow
dism /Online /Cleanup-Image /ScanHealth
Notes
- The issue is only with files. I can copy/paste texts, images, or any other thing.
- The issue is only with paste operation. I can delete, download, or do anything else on files.
So I think there's an issue with my system files associated with paste operation (despite the above steps couldn't fix it). Is there a way to reinstall or repair the system files without losing data? Or any other suggestion for the issue?