US International Keyboard shortcuts, such as ALT+CTRL+p (ö), ALT+CTRL+y (ü) and ALT+CTRL+s (ß) are not working in Outlook 16.

In Word, within Customize Ribbon, there is an option to unset keyboard shortcuts used by Office, which I did, so I have no problem using these shortcuts in Word and Excel. But in Outlook they simply do not work.

I have tried editing Group Policy as described in https://docs.microsoft.com/en-us/previous-versions/office/office-2013-resource-kit/cc179143(v=office.15).

This does not work for the above mentioned shortcuts. To test whether I am doing something wrong, I tried to disable other shortcuts such as ALT+p within the Group Poilicy Editor, and this works, so I am sure I was doing it right. Still, it has no effect on the shortcuts I need.

Any ideas? I need those shortcuts to write in German, would be a hassle to not have them. I am aware I can use "+o ==> ö, but I am VERY used to the ALT+CTRL combos.

  • 1
    A localized Office / Outlook? I'd bet they differ from any "International" version. (This is ONE of the many reasons to install English versions of Office, ONLY)
    – Hannu
    Mar 29 at 18:32
  • I am using an English (US) version of Windows 10, all my apps, including Outlook are in English.
    – Eulerian
    Mar 29 at 18:33
  • Find the "help" file, look for "shortcuts" in it (i,.e. keyboard shortcuts).
    – Hannu
    Mar 29 at 18:35
  • How is that helpful?
    – Eulerian
    Mar 29 at 18:36
  • You might find that your shortcuts are defined in an unexpected way.
    – Hannu
    Mar 29 at 18:37

3 Answers 3


Rather than struggle with Outlook and other applications individually, you may use the free AutoHotkey to map these keys for all of Windows.

The following example script will map these keys:


After installing AutoHotKey, put the above text in a .ahk file and double-click it to test. You may stop the script by right-click on the green H icon in the traybar and choosing Exit. To have it run on login, place it in the Startup group at
C:\Users\USER-NAME\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup.

Useful AutoHotkey documentation:

  • I believe this is the answer I will implement. I know AutoHotkey for gaming, never occured to me to use it in this way! Thank you very much for facilitating my daily workflow :))
    – Eulerian
    Mar 30 at 9:29
  • Ikr? Due to restrictions that need not be clarified (<s>such as tournament legality</s>), I find most of my AHK usage has historically been work-related rather than gaming related. I've even used it in combo with Excel to create an automated order-entry process flow for an i3pl facility (they only offered a browser-based portal for administration) that would have otherwise required a costly EDI subscription.
    – Arctiic
    Mar 30 at 10:52
  • @Arctiic that's a pretty cool use case for AHK you came up with!
    – Eulerian
    Apr 1 at 8:24

Ref: https://gzipwtf.com/how-do-i-reset-keyboard-shortcuts-in-word/

How do I reset keyboard shortcuts in Word?

What to Know

In Word, select the File tab. Select Options at the bottom of the left pane. Choose Customize Ribbon in the left pane. In the Choose commands from list, select Customize next to Keyboard Shortcuts. Select Reset All > Yes > Close > OK.




As far as I know, custom shortcuts are not available in Outlook. What we can do is to create quick steps in Outlook and assign the shortcuts suggested below. enter image description here

  • This is a decent compromise, thank you.
    – Eulerian
    Mar 30 at 9:29

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