I'm using Microsoft's Remote Desktop Connection Manager on Windows 7 x64 Ultimate. I have several groups of servers, all under a single parent, sharing domain credentials.

Some of my groups can be logged off as a group, using the option "Log off group". But, one of my newer groups cannot be logged off as a group. I have some servers that cannot even be logged off individually from the "Log off server" option. I have to use the Logoff command from inside the guest.

Unable to log off from <group>
Reason: Unable to enumerate remote sessions

  • If you run shutdown -l /f and then reboot, you might be able to log off normally..
    – r0ca
    Aug 3, 2010 at 14:03
  • I can logoff of the guest from the Start Menu > Logoff. I cannot logoff using the command from the RDC Manager tool. Aug 3, 2010 at 14:24
  • 2
    I don't think it is just windows 7 - I have the same problem with Windows Server 2008 (not R2)
    – Mr Shoubs
    Jan 10, 2011 at 11:49
  • I'm thinking Remote Desktop Services has something to do with it... I'm not a server guy, check your "Roles". goo.gl/NG5zJ Jan 12, 2011 at 16:02

2 Answers 2


The "servers" that cannot be logged off individually or as a group using the RDC Manager menu options are Windows 7 machines. The "servers" that do logoff properly are Windows Server 2008 R2.

So, for now, it seems like Windows 7 is the issue.

  • 1
    I have the same issue, I can log odd server 2012/2008 but not window 7 machines, do you know if there is a fix? I have seen that you have to be domain admin or run as administrator but I am domain admin and have tried running as admin but this does not work.
    – arealhobo
    Oct 7, 2015 at 1:14

The problem appears when using multiple domains, as logoff will try to list sessions with the user that launched the app.

There's no workaround until MS gives one.

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