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I own an Acer Aspire 3 A315-42 R7AP laptop and today my brother entered the bios to change a Function keys setting. After pressing F10 to save and restart he got the following message:

Screen shot showing the message below

System is ready to into shipping mode

Please remove AC power

And DON'T press power button to shutdown system!

Eventually the laptop discharged, turned off and now it won't turn on any more. When I press the power button a blue LED lights up but nothing happens, like no noise, no video on screen and so on.

I googled around and I only found a post on the Acer support website with a problem similar to mine but it offers no solution. Warranty definitely expired and I can open my laptop and remove & plug the battery back in if needed, but I'm not sure if it would be of any use.

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    Kudos for taking a "screen shot" of the message before it was too late.
    – Heinzi
    Commented Apr 5, 2022 at 10:32

1 Answer 1

Reset to default
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You put the laptop into shipping mode which disconnects the battery to avoid discharging during transport. To turn it back on, you need to connect the power adapter and then press and hold the power button for five seconds.

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  • 18
    Perhaps, a word is accidentally omitted: "ready to [go] into"
    – Vladimir Reshetnikov
    Commented Apr 4, 2022 at 3:18
  • 13
    @Barmar Since the text is likely intended only to be seen by Acer employees, QA may not have been as important as anything customer-facing.
    – MechMK1
    Commented Apr 4, 2022 at 9:42
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    This is a good answer. However, implicit in the question is wondering why it went into shipping mode. Any clue based on what the OP described? Is it a BIOS option that can be accidentally pressed? A wrong key pressed? Something that alwayas happens if you change the function keys?
    – trlkly
    Commented Apr 4, 2022 at 11:10
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    It's triggered by a key combination (ctrl+F2 IIRC) in the BIOS screen which the OP's brother may have hit by mistake.
    – Tilman Schmidt
    Commented Apr 4, 2022 at 12:16
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    @Barmar: They accidentally a word...
    – user96551
    Commented Apr 4, 2022 at 21:26

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