I have a specific problem with Win 7 (along with thousands other users). My Windows 64 bit Service Pack 1 restore system doesn't work, I can't create a restore point in Windows Defence (Error 0x81000203) or create disk archive in Archivation and Restore section (Error 0x807800A1 (Shadow copy service Error 0x80042302)).

I have sufficient space and did nothing, but didn't check backup long. As I understand some "Desktop cleaner", or "System helper utility" or antivirus program deleted the VSS service by error or for user-dependence purposes, but there is not installed any now and antivirus uninstall doesn't help. I have checked event viewer for the default VSS provider and got an Error in creation of COM class VSS provider CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} SW_PROV 0x80070424 service not installed error : https://pastebin.com/0ZEDJERd

I have checked shadow copy service and restarted it (no effect), checked this solution https://answers.microsoft.com/en-us/windows/forum/all/0x80070715-for-swprvdll-troubleshooting-for/74ea72ed-8c78-4078-9b80-c93b18fe7936 with regsvr32 commands it works for first Dll's but on swprv.dll it shows 0x80070715 error (couldn't call DllRegister)

Also I have checked group policies - where isn't any and registry - HKLM\SYSTEM\CurrentControlSet\services\VSS\Providers{b5946137-7b9f-4925-af80-51abd60b20d5}\CLSID branch is on place but there isn't any section called HKLM\SYSTEM\CurrentControlSet\services\swprv

Dlls are not missing so sfc /scannow or Dism will not take effect

Thanks for help!

1 Answer 1


I've found an answer: If swprv not in registry, then regsvr32 commands are not enough - you should delete and create swprv service.

All commands have been run in CMD as administrator

Firstly stop vss and swprv services:

net stop vss
net stop swprv

Attention! uninstalling swprv service

sc delete swprv

After that you need to reregister all DLLs and install service once more

Installing for english-language OS users (IDK literal DisplayName in services.msc in english system but also should work if doesn't collide with existing):

sc create swprv binPath= C:\Windows\System32\svchost.exe DisplayName= "Microsoft Volume Shadow Copy Service software provider" type= own start= demand error= normal depend= rpcss obj= LocalSystem

Optional: Reregistering DLLs (this is necessary if after installation of swprv and registry editing (next step) you cannot run it with net start)

cd /d C:\Windows\system32
regsvr32 /s ole32.dll
regsvr32 /s oleaut32.dll
regsvr32 /s vss_ps.dll
vssvc /register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml4.dll
vssvc /register

Editing registry for correct service booting after installation (win+r regedit):

In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\swprv (that should create after sc command) change ImagePath from



C:\Windows\System32\svchost.exe -k swprv

and in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\swprv create Parameters section (with right-click). In that branch add expandable string parameter (REG_EXPAND_SZ type) ServiceDll

Change it's value to


If everything is correct

net start vss
net start swprv

Should run services and in My Computer -> Defence section you can create new restore points.

If installing service WITH registry editing and/without DLL reregister doesn't work in forward or reverse order, next step for you is recompiling DCOM VSS component that's not a scope of this instruction.

Reinstalling command for russian-language OS users:

sc create swprv binPath= C:\Windows\System32\svchost.exe DisplayName= "Программный поставщик теневого копирования (Microsoft)" type= own start= demand error= normal depend= rpcss obj= LocalSystem
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