At work, I monitor two mailboxes in Outlook. The first is the mailbox assigned individually to me: [email protected]. The other one is shared between a number of people on my team: [email protected].
When new mail arrives for [email protected], Outlook plays a sound and posts a notification, as expected. However, when mail arrives for [email protected], Outlook doesn't notify me. The problem is that when a message arrives for [email protected], by nature it requires urgent attention.
How can I make Outlook play a sound of my choosing when new mail arrives to [email protected]?
What I've tried already:
- I've looked through the Outlook settings and can't find anything relevant.
- I've created a rule to play a sound for all new messages to [email protected], but it never gets triggered. It seems that rules can only see mail going to [email protected].
- I saw an old article from 2013 about using PowerShell to control Outlook. However, I couldn't seem to get it to work, possibly because either, a) things have changed since 2013, or b) I did something wrong, not having prior PowerShell scripting experience and all.