I have an issue that occurred since last upgrade to version 102.02. One of my accounts is no longer able to access the mail server and none of my emails show up.

I noticed that in the location property of account properties window: imap://myemailName%40provider.net@imap.mail.provider.com/INBOX This really should be imap://myemailName%40provider.net@imap.provider.net/INBOX

I read online to create a new account - but this means I delete this current account setup and where are all of my stored emails / archived emails etc.. for this account ?? What do I need to do to fix this issue and be able to recover my emails and saved folders etc ..??

1 Answer 1


All of your emails are stored/archived on the IMAP server itself, not in Thunderbird.

To change your IMAP server's address, go to Thunderbird main menu → "Account Settings".

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.