I have a Logitech MK295 keyboard and mouse. Actually I have tried 2 brand new ones out of the box. Whenever Windows 11 goes to a lock screen and is eventually released by pin or password, the scroll button on the mouse stops working. The only fix is to reboot.
I have tried adding another wired mouse and it doesn't work either, the scroll wheel that is. That points to the OS being the underlying cause. I can't seem to find anything online mentioning a similar issue anywhere.
The drivers are built in. I checked Logitech's site, and there are no drivers to download. It's really annoying and I am pretty much ready to just wipe the whole machine and start all over.
It's Surface Pro 15" about 2 years old connected to a Surface Dock and two monitors. I have tried the USB adapter in the dock and directly on the Surface, same results. I have updated the OS with all recent updates and I have checked all the mouse and scroll settings.
Any ideas or am I spending the next few days rebuilding?