I downloaded windows through my university to a personal PC. I think it was windows 10 education.
After graduation they removed access to my connected accounts and I didn't realize that the PC login account goes through the school still. I never set up a different account on the computer (like a dummy). When signing in it says "can't sign in with this account." When trying to reset the password/pin it says, tell organization's IT that can't access some URL with the school's domain.
Called school IT and they just suggeseted I download a different windows liscence and download a fresh windows 10.
I tried shift+restart > troubleshooting > command prompt shift+restart > reset this PC (keep files) But those required signing in and there was no admin account to sign into.
Most of my stuff is online but there are a few files that hadn't been backed up in a while that I would want. Is there any way for me to get back into my files?