System: Win10
Today morning, I tried to open Microsoft Edge and it report an error: 0xc0000005. I tried to reinstall it and I made a rar in order to avoid data loss. It can not be installed and I just restart the computer. Strangely, the RAR was disappeared and I did not care about it because I only want to fix up my browser. Then, I searched the internet for help and I found this: https://answers.microsoft.com/en-us/windows/forum/all/application-error-0xc0000005/6224ae45-a251-4f21-b076-74524618d00a
I followed the introduction and ran:sfc /scannow the computer blue screen when it finished about 40%. Then, I restarted my computer and it seemed that it became normal again. I opened the Edge. However, when I closed it and opened it again, it reported the error again(I can only open it when the computer is just ready) . I do not know what's wrong.
I gave up and I was just typing and trying to finish my program. I changed a lot of code and I needed to eat my dinner so I closed my computer...
When I went back, I opened it again and my program was changed!! I recalled that the RAR had disappeared, too. And I knew what’s going on- it resets all things(by the way, each time I opened my computer and it asked me to input A1B2C3 because I tried too many times, this happened 3 weeks ago)
I made two txt on the computer and deleted all things in the recycle bin. When I restarted the computer, they were resetted. Even the windows defender configuration was resetted.
I did not install any resetting software and I examined the information about the boot area and it told me that the only system is Win10 so there is no resetting software. This morning, I tested it again and it still reset by itself.
I wonder what's wrong with my computer and I know litter about system so I described a lot bacause I do not know which information is useful.
I am really thankful for your attention because my English is bad and I may made some mistake(although I put it in google docs) If you need more information, please ask me, thank you.