41

I'm suffering from the dreaded Radeon mouse cursor corruption. The problem is intermittent and can be "solved" by putting the computer to sleep or restarting it. I hope simply restarting the graphics drivers will remove the symptoms of the problem. This question would seem to indicate that restarting the graphics drivers is possible in Windows 7. My question is: how?

3
  • 1
    Disable and re-enable the graphics adapter in the computer management screen? Not at my Win7 machine to check at the moment...
    – DMA57361
    Aug 21, 2010 at 12:33
  • That seems to revert back to the Microsoft stock driver, but I don't know enough about how display drivers work to know if upon re-enabling the device the driver has been restarted from scratch or if it retains some of its state. It didn't solve my problem unfortunately. Aug 21, 2010 at 12:42
  • To be more specific, the problem goes away while using the Microsoft driver, but returns upon re-enabling the AMD drivers. Aug 22, 2010 at 16:44

5 Answers 5

6

You could also use ToastyX's awesome restart utilty.

Inside the CRU zip file downloaded from the link above, you'll find two utilities named restart.exe and restart64.exe that can be used to restart the graphics drivers. Use restart64.exe if you're on a 64-bit version of Windows and the regular restart.exe otherwise.

2
  • AMD driver just died after using it, the screen went black and didn't return. Had to restart PC.
    – GrayFace
    Dec 22, 2019 at 0:20
  • Proper WDDM drivers shouldn't crash the system even if you were to uninstall them without rebooting. If that happens, it's a bug on amd part.
    – mirh
    Dec 22, 2019 at 23:14
59

To reset the graphics stack in Windows, press Win+Ctrl+Shift+B.

9
  • 3
    Hmm. That opens the FF bookmark windows here ...
    – DavidPostill
    Nov 21, 2016 at 12:57
  • 6
    Nothing happens, with desktop focus. Windows 7 x64.
    – Brad
    Dec 26, 2016 at 16:56
  • 10
    works in win10: superuser.com/questions/1127463/… Jan 26, 2017 at 21:24
  • 1
    +100 this works! It is really hard to use the most upvoted answer above if all you see is a black screen. Mar 1, 2017 at 17:55
  • 5
    The question was about Windows 7, not Windows 10. Sep 16, 2019 at 9:11
49

If anybody is still searching for simple answer, then in Windows 7 it's as follows:

  1. Open Device Manager
  2. Expand Display adapters
  3. Right click on a graphic card and choose Disable
  4. Wait till the screen goes back and repeat step 3 with Enable.

That's it.

4
  • 11
    Mind that the screen might not go back on.
    – clorz
    Apr 7, 2014 at 16:34
  • 1
    Following on from clorz's point, I'd recommend turning the Narrator feature on prior to performing these steps. Then even if the screen doesn't come back immediately, you can use Narrator's prompts and the keyboard to re-enable the driver. Aug 13, 2020 at 13:34
  • 1
    I'm not sure why the screen would ever go back on when you've just disabled the thing sending data to the screen. I tested this on Windows 7 x64 SP1 and, as expected, it did not. I thought I might be able to re-enable the driver using the keyboard (context menu key, down, down, Enter), but no, that didn't work. I had to power off and restart in Safe Mode to re-enable the drive. -1 from me.
    – EM0
    Aug 19, 2020 at 8:05
  • @EM0 It should revert to the basic display driver, not turn off completely. At least if your Windows logo and BIOS prompts show up on that display. Mar 9, 2021 at 19:38
11

I had a similar problem on windows 8 and found that just changing the screen resolution and changing it back again resolved the corruption.

3

You could also try:

  1. Go to Device Manager > Display Adapters
  2. Select "Scan for hardware changes"

If I leave my Win 7 machine on overnight at work, the resolution drops on one of the monitors. Altering the resolution doesn't work directly, but using the "Scan for hardware changes" seems to do the trick.

1
  • Worked for me on Win10
    – Sasha
    Sep 7, 2016 at 7:13

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.