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I'm trying to run FigTree on Windows 7.

I think it's a Java application, but I'm not positive about that.

I have successfully used it before on Windows 7, but now when I click the figtree.exe (or a shortcut to it) I get the usual "this is an application from the Internet are you sure you want to run it". I pick OK but nothing seems to happen. When I check on the Task Manager it doesn't show up in programs, but it does show up in processes, using zero CPU and about a MB of memory. If I try clicking the .exe again I get multiple copies of the process running.

In the course of fiddling with it I noticed that if I kill the javaw.exe process the figtree icon pops up and a message objects "an error occurred while starting the application: access is denied"

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  • First off, right-click on the download, choose Properties and Unblock the file, if you trust it. Then right-click on it and choose to Run as Administrator. This will eliminate security issues with it.
    – user3463
    Nov 6, 2010 at 18:12

2 Answers 2

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Looks like the application is trying to do something that requires administrative rights, but doesn't have those rights and so is stuck in a loop.

If you know what it is and trust it, run it as admin. (Right click, "Run as administrator")

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  • i tired running as admin and ti didn't seem to work
    – Kirt
    Nov 8, 2010 at 6:11
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Try running the application from the command line, it will usually give you a better idea of what's happening and show you any errors. Try updating your java to the latest version as well.

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