0

Outlook 2003 just started crashing. There's not much to go on. I get a window that says "Microsoft Office Outlook has stopped working".

I've archived all but 1 month of emails.
I turned off the reading pane.
I renamed the OST file and let outlook rebuild it.
I removed the archive folders.
I turned off all the rules.

What can I do to track down the cause of the crash?

2
  • Since you already had outlook rebuild the OST once, you might want to try simply reinstalling the program. Feb 4, 2011 at 14:22
  • I did do a repair - didn't help. I also did an uninstall / reinstall. Maybe I'll do that again but this time renaming the OST so everything is fresh. Feb 4, 2011 at 14:24

1 Answer 1

0

Here's what fixed my problem:

Uninstall Outlook.
Remove the email profile (Control Panel --> Mail).
Install Outlook.
Setup the Email Account.

The script that my IT gave me to auto create my email account did not work. My guess is that I have something corrupt in my registry.

I probably could have fixed this by just removing and recreating my mail profile.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .