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I am configuring Jing's preferences.

I'd like to set the Capture hotkey to the PrintScreen key. However, when I set the focus on the Capture hotkey box and hit PrintScreen, nothing happens. However, if I do CTRL+PrintScreen it works correctly. Is there a way to set the Hotkey to only Printscreen?

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2 Answers 2

Reset to default
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Is there another (TechSmith) program installed that uses PrintScreen as the hotkey? (Such as SnagIt or Camtasia (trials)) Jing doesn't allow you to set it if another program is known to use it.

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  • I do have Gadwin Printscreen installed, but I switched it off. I'll try again...
    – Mike Cole
    Feb 13, 2011 at 19:32
  • @MikeC You'll have to un set the autokey there too, not just turn it off
    – Pylsa
    Feb 14, 2011 at 12:16
  • Yep, this was it. I uninstalled Gadwin and then was able to set the hotkey correctly. Thanks!
    – Mike Cole
    Feb 14, 2011 at 15:48
  • Fresh installation of Windows 10 and the same problem, nothing more then Windows and maybe onedrive that is bound to this button
    – SnowJim
    Jun 6, 2018 at 8:35
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Either Windows itself or another program already has the hotkey bound, so we need to override it...

Just bind it to another hotkey first, example: ALT+F6

Then use an AutoHotkey script like this to remap PrintScreen to that key:

PrintScreen::!F6
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    Interesting approach. This was my backup plan.
    – Mike Cole
    Feb 14, 2011 at 15:49

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