New Macbook Pro came in yesterday with MS Office Outlook crashes consistently on importing from .pst after about 30 seconds. I see a EXC_BAD_ACCESS and something about CF get string length or the like. Tried 2 different .pst files created on different dates of different folders.

Mail and Thunderbird lack options for importing from .PST. I can export to .csv but still didn't see an option for importing that.

How can I get my .pst files into an e-mail client on the Mac?

2 Answers 2



This is a known and fairly widespread problem. You need to ensure the PST file is not ANSI-encoded. Other workarounds are suggested in the above MS support article, including exporting individual PST files for email, contacts, calendar, etc.


In the past, I've used Outlook2Mac which automates the export of emails from Outlook to a form that can be understood by Apple's mail program or Microsoft Entourage program from Office 2004.

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