For the last few weeks, I have not been able to start Skype or Windows Messenger ndue to some issue with dsound.dll. The error shown (same for both apps) is as follows:

Problem signature:
  Problem Event Name:   InPageCoFire
  Error Status Code:    c000009c
  Faulting Media Type:  00000003
  Damaged file name:    dsound.dll
  OS Version:   6.0.6002.
  Locale ID:    2057
  Additional Information 1: fd00
  Additional Information 2: ea6f5fe8924aaa756324d57f87834160
  Additional Information 3: fd00
  Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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I have tried reinstalling Directx (using the directx_Jun2010_redist.exe file from Microsoft.com) but to no avail. I believe this is Directx 9.x but I have not been able to find an exe for Directx 10 which is installed by default on Vista.

The below is my laptop config:

OS: Windows Vista Home Basic SP2
Processor: Intel Pentium Dual CPU T3200 @ 2GHz

Original Question posted at StackOverflow.

  • Have you tried updating your audio driver from the manufacturer's site? Like a HDA chip from RealTek? – Shiki Apr 29 '11 at 7:40
  • @Shiki Yes tried that as well but no change!!! – Sumit Apr 29 '11 at 8:57

After waiting long enough for answers, I reinstalled my OS and its now working fine!

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