I can't connect to some websites at my work place, but I am able to connect to the websites outside of work. Firefox shows an error like this:

The connection has timed out

The server at www.examplewebsite.com is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

I have tried to fix the problem by:

  • Clearing the cache
  • Check the firewall, and I have even turned off the firewall
  • I used ping and tracert, but both only show REQUEST TIMED OUT and 100% DATA LOSS

Am I being blocked from viewing these websites at work? I have some access on some website and I can't log in using ftp/filezilla either.

  • 1
    "I have some access on some website", what? I'd just suggest to ask your network administrator. – slhck May 17 '11 at 6:59
  • What website are you talking about? Does anymone else have those problems with it? – Michael K May 17 '11 at 7:01
  • @Michael K yes, all in the office can't access anymore certain websites that we are monitoring. – winona May 17 '11 at 7:36

One way you could tell if your network administrator is blocking access or if the website is down for everyone is this site:


But you could just ask your network admin.

| improve this answer | |
  • It is just me, we have already contact the network admin it seems to normally fine, he's not blocking us. but still we cannot connect. – winona May 17 '11 at 7:40
  • If you cannot even ping the host and the network administrator is not blocking access, then it is likely a problem with your network configuration at work or your HOSTS file has some strange settings. – cularis May 17 '11 at 7:46
  • Where would I start checking my network configuration? – winona May 17 '11 at 7:48
  • 2
    I would suggest letting your network department/administrators look into that, because they know their infrastructure best and it is their job. – cularis May 17 '11 at 8:25

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